Once the US Embassy in Manila approved you for US Visa, you have the two options on how you can receive it. You have the option for Home Delivery or Pick Up.
If you choose to pick up your visa at 2GO outlet you selected, you will receive a Text Message from them saying that “Your Passport/Visa is ready for pickup at 2GO outlet you selected”. See the sample text message from 2GO below:
The delivery time normally takes within 3-5 business days within Manila areas but if it’s in Provincial areas it can take up within 1 to 2 weeks.
You can also track your passport/visa through the 2GO website. Here’s the link:
http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp
For 2go, you only need to provide your passport number or your MNL case number. It will keep saying “invalid” until 2go receives the visa from the US Embassy.
Source: http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp
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i RECEIVED A TEXT MESSAGE FRO 2GO EXPRESS THAT MAY US VISA APPLICATION IS PUT ON HOLD DUE TO IRREGULARITIES CONCERN.
THE DOCUMENTS I HAVE SENT CONTAINS THE FALLOWING
1. MY OLD PASSPORT WITH ACTIVE US VISA , PASSPORT NUMBER ZZ214022
2. MY NEW PASSPORT WITH NUMBER P7208246A
3. 2 PCS 2X2 PICTURE WITH WHITE BACKGROUND
4. PHPYP COPY OF (DS-160) CONFIRMATION WITH BAR CODE AA0084U384
5. INTERVIEW WAIVER CONFIRMATION LETTER
6. PHOTO COPY OF MY RECEIPT NUMBER.
I PUT IT INSIDE A SHORT BROWN ENVELOPE, THE ATTENDANT AT 2GO DID’T EVEN SEALED MY BROWN ENVELOPED.
THANKS
ROLANDO C. AMORANTO
Please use your account for customer service requests. account.rapidvisa.com
I havent receive my passport back since june 4. My status was issued already. I sent them a letter this august 2. Need help im depress now. What to do
2go sent me a message that my passport will be delivered Saturday, I waited 24 hours, but it was not delivered, I etrace it, results said:IT HAS BEEN DELIVERED AT MIDNIGHT 12:01am the RESIDENCE IS CLOSED
That is a LIE, we have security guard, no log of delivery
I need my passport urgently
Why No customer service on Sunday? Our needs should be addressed even on Sundays
I received a text message from 2go yesterday but my visa wasn’t delivered yet and upon tracking it on their website it says invalid. Please help.
Our visa has been approved already and current status is now Issued with created date Nov 22, 2018 and Last updated Date Nov 27, 2018. As of this writing, we still don’t have any update on when the visa will be transferred to 2Go for delivery. I would just like to know where or what branch of 2Go does the US Embassy first sends all the passport and the visa packets for distribution or delivery to your preferred location. Thank you!
I applied for CRBA for my daughter delivered the documents through 2go courier service they put the address IV section thought it’s right but now have problem coz it’s not right department to be delivered.i don’t know what to do only the choice is to wait and hope I can get a good news
I. Paulo dagsa….from dasmarinas cavite.. Dipa na dating ykng visa ko saka passport ko. Release 1.13.2019….hagang ngayon wla pa….. Paki txt ako San ko pwede makuha… 09381213933..09950098109.. Eto adres ko.. Us visa hintay ko…brgy. San lorenzo ruiz 2 h16 lot 11….pls..pls.kong sino mkayulog sakin…
my visa case last updated was march 27,2019,,until now wala pang tawag saking ang 2GO.eto po yong address ko Balud,Dalaguete,Cebu 6022 or contact me sa 09324361542…tankz
My son’s visa issued last March 22, I did late delivery address though because I didn’t know that it wasn’t save the delivery address I registered the day before the interview, last update April 15 still in US embassy status still issued. Any idea how can I have it soon?
good pm po 2Go naka recieve ako ng txt message sainyo na for delevery na ako us visa ko allong with my other documents pero until now wala parin dun sa binigay kong adress at wala din tawag na natatamgap ako galing sainyo. eto number ko 09672471764
Hi I have the same problem were you able to get your visa already? My children and husband received their visa already except me. I just want to know. Thank you….
I TRACK MY VISA STATUS LAST DAY,THEY SAID MY VISA IS IN FINAL PROCESSING.IF YOU HAVE NOT RECIEVED YOUR PASSPORT AFTER 10 DAYS FROM YOUR INTERVIEW,YOU CAN CALL THIS..Ang hinihiling ko Lang Sana po hindi aabot nang isang linggo pa kasi may ticket naho kami papuntang America napa reschedule na nga nang fiance ko,kawawa na man gumasto siya nang malaking pera sa ticket nang eroplano tapos hindi parin matuloy paano na hindi pa naman mayaman fiance ko pero ginagawa niyang lahat para lang makuha niya ako dito….