05 Apr 2011
24-Hour Information
An automated recorded message system is available twenty-four hours a day, seven days a week to answer case status inquiries (603) 334-0700.
Note: This service requires the use of a touch-tone telephone.
Operator Assistance
Customer service representatives are available to respond to more in-depth inquiries.
Tel: (603) 334-0700
Hours: Monday through Friday from 7:30 AM to 12:00 AM (Eastern Time)
Note: This service requires the use of a touch-tone telephone.
By Mail
Written questions about a case should be sent to:
National Visa Center
Attn: WC
31 Rochester Ave. Suite 200
Portsmouth NH 03801-2915
Forms documents and photographs should be sent to:
National Visa Center
Attn: CMR
31 Rochester Ave. Suite 100
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