Sending Mail and Packages From the United States to the Philippines

26 Dec 2012

If you have friends family or a loved one living in the Philippines you will probably find it necessary to send mail or packages to them. There are few things that you will need to know and consider before sending mail and packages to the Philippines.

Like any other international shipments made outside the U.S. shipping a package to the Philippines may make it subject to Philippine Customs examination. You will want to check whether duties and taxes will need to be paid. And you may be required to fill out customs forms to list the contents and value of your shipment.

There are several options available for delivering mail and packages to the Philippines. Cost; time it takes for your package to be delivered; guaranteed delivery; ability to track your package; size and weight of your package are some things to consider when selecting between the options.

United States Postal Service

Out of the various options for delivery of your mail or packages to the Philippines the United States Postal Service is the least expensive is very convenient in most cases. For regular mail you can send a letter postcard or greeting card with a first class stamp. For packages you will need to visit your local post office or for international requirements and rates.

Prohibited items in the Philippines as posted on the USPS website include: coffee (in any form); coins currency notes or securities travelers’ checks platinum gold or silver precious stones and other valuable articles; lottery tickets or circulars; ammunitions firearms and weapons including replicas of weapons; gambling devices; certain liquids or easily liquefiable items; certain glass and similarly fragile articles; perishable infectious biological substances; perishable noninfectious biological substances; and radioactive materials.

The United States Postal Service delivers mail and packages to the Philippines but it is the Philippine Postal Service that will physically deliver the mail or package. It is recommended that any letter that contains checks or other negotiable instruments be sent by Registered Mail or other shipping service like FedEx or DHL. Never send money checks or money orders through regular mail service as they are often stolen from letters and cards.

The recipient may be asked to pay a fee for opening and inspecting the letter or package. Delivery time through the postal service can take 2 to 6 weeks and may not be suitable for important or time sensitive documents. This service is ideal for mailing letters postcards books and photographs.


UPS is more expensive than the postal service but it is less expensive than FedEx or DHL. Delivery times are faster than the postal service and you are provided with a tracking number to track your package. This service is good for the price conscious and is ideal for larger packages. UPS has retail locations and you can schedule a pick up. This service is recommended for larger packages or packages with a higher value. Go to UPS web site at for rates requirements and tracking packages.


DHL is more expensive than using postal service or UPS but their delivery times are quick and they maintain control of your shipment until it is delivered to the recipient. Shipments can be tracked via computer. DHL will pick up your shipment. This service is recommended for important or time sensitive documents. Go to DHL web site at for rates requirements and tracking packages.


FedEx is more expensive than the other international shipping companies. Delivery times are quick and reliable. FedEx maintains control of the packages until they are delivered to the recipient. This service is recommended for important or time sensitive documents. FedEx has numerous locations and you can schedule a pick up for your package. Go to FedEx web site at for rates requirements and tracking packages.

Balikbayan Box

A Balikbayan box can be used to ship items by air or sea and is used by various forwarding and shipping companies. This is a great service for shipping heavier items. You can ship just about anything in this type of box as long as it is within guidelines of Customs. These boxes come in different commonly used sizes: regular size is 23-by-17-by-20 inches medium is 24-by-18-by-24 inches and jumbo is 30-by-20-by-20 inches.

There is no weight limit if you are shipping the box by sea. However if you wish to send it by air you will have to pay the standard fee plus any charges for excess weight. Delivery times are very slow and can take up to 90 days by sea. Shipping by air is much faster as the recipient could receive the package when the airplane arrives.

Costs for this service varies by the company and you may be required to purchase the boxes from the shipping company.

Reference: United States Postal Service, UPS, DHL and FedEx

Disclaimer: The contents of this post were accurate to the best of our knowledge at the time of publishing. Immigration is constantly changing, and old information often becomes outdated, including procedures, timelines, prices, and more. Take note of the publish date. For archival purposes, these posts will remain published, even if new information renders them obsolete. Do not make important life decisions based on this content. No part of this post should be considered legal advice, as RapidVisa is not a law firm. This content is provided free of charge for informational purposes only. If anything herein conflicts with an official government website, the official government website shall prevail.

21 Thoughts on “Sending Mail and Packages From the United States to the Philippines

  1. I called all 3 services these were there prices for 10 pages of paper..
    DHL $88.11
    UPS $8714
    Fed X $64.84
    As you see prices vary from what I read in your article.. I hope this info helps you and others… bottle in ocean 50cents.. te he.. thank you for listening.. iif you no cheaper way let me no.. thank you and bless all… maybe you should provide a mail service.. just a idea RV

  2. I want to send a check Bantayan Island, Cebu in the Phil. by regular/standard size envelope/package What is the most secure and less costly carrier to use & how much?

  3. I ordered an item through the internet. To be delivered to the Philippines. They sent me a tracking number. Carrier was USPS. When I tried tracking my item with the number provided, it says “status not available”. What happens to my item now?

  4. Should i pay for :

    Customs Processing Fee 1,500.00 Php Not Paid

    Customs Administrative Fee 6,000.00 Php Not Paid

    Customs Clearance Fee 3,200.00 Php Not Paid


    Total Amount: (10,700Php)

    Can someone help me if this is liable or not ? My bf send me a gift from US and the what happened the cargo company sent me an email like that.. Its my first time , i just want to know if thats company or that website still ongoing ?

  5. I have a order from SA Company and it in the tracking it was already here in the PH Last june 30. How come I havent received my package?

  6. I want to send my mom a package. I don’t want her to pay a fee. Is there anything g I can do on my end to help her?

  7. Good evening. I am expecting a mail from US and I must receive it 16 days from Nov 21, 2018. However I’m not getting any mail, how can I resolve this? Its a regular mail anyway.

  8. I want to send a letter from USA to GENERAL SANTOS CITY, PHILIPPINES. I have the address but I am not sure how to write it out. Silway Sanvecinti Cloma St., Baragy West, General Santos City, Philippines. Is this the correct way to write out the address?

  9. Hi I ordered goods online and it was shipped through usps and as per checking it was transferred over to philpost. The question is, will philpost charge me for custom fees?

  10. Sent USPS priorty package January 9, 2019. On Jan 16, 2019 tracking notes in Philippine enrout to destination. 15 days still not at destination. Should I request insurance

  11. Cin,
    what is the status of your package, has it arrived yet to the destination, by Postal Service?
    how long did it take totally? I have sent two packages at different dates.

  12. I sent 2 cellphone to my family with $200 insurance.the problem is why they are asking 10000 to receive the box?do i need to pay that money.i already paid the insurance here in USA

  13. Hi, good day I sent a package to the Philippines by using usps how do I know to track the packge if outside U.S now it says moving to next facility until now I don’t have any update for the package please advice me what can I do and what kind of website to use to track it outs U.S in connected usps thanks

  14. Hi. My Fiance sent me a package through USPS. The history shows it arrived Manila on the 15th of July. And USPS says they can't track it anymore. Does anyone knows how? Final destination of the package should be to Cagayan de Oro. 😢 says:

    It’s so inconvenient

  15. My bf from USA sent me a package. To get the package i need to pay 25,000 as clearance fee. Can anyone help me with this? Isn’t it a scam? How do i know its true? Please help me. Thanks!

  16. I have a fiancée in the phillipines. I have sent via USPS to her since I worked for the post office. I have sent one box and three smaller ones via first class mail. I had tracking numbers but once they leave the usa they no longer are tracked. I sent cards in one cards and three cds in another and cards for Christmas and earings in another. None has arrived yet and I sent them starting 7 weeks ago. Best I can findout they deliver when and how they want in the phillipines and things do seem to disappear from packages per others I know with same issues. I have now found a better way I do not send anything from here and I use a money transfer service which takes literally minutes to deliver. we here in the Midwest are 14 hours behind them. The company I use is REMITLEY AND THEY HAVE BEEN AWESOME. JUST MAKE SURE ALL INFORMATION FROM AND TWO ARE VERY ACCURATE AND IF SO THEN ITS FAST AND EASY. THEY CHARGE A FLAT FLEE TO ME OF $3.99 EACH TRANSACTION. THEY HAVE VARIOUS LOCATIONS TO SEND TO I USE PALAWAN PAWN ITS BEEN VERY RELIABLE SO FAR. I MESSED UP ONE SHIPMENT BY PUTTING WRONG INFORMATION AND AS THEY SHOULD REFUSED TO FUND IT I CALLED THE MAILLA HEADQUARTERS AND THEY IN MINUTES AMENDED IT REFUNDED MY FEE FOR INCONVIENCE AND DISPATCHED THE MONEY AT ONCE TO MY FIANCEE. ITS JUST A LOT MORE PRACTICAL TO SEND MONEY LET THEM BUY THERE TO EXPENSIVE TO LONG AND TO IRREGULAR TO USE ANY SERVICE THERE TOTALLY IN MY OPINION UNRELIABLE. I DID SEND MONEY IN THOSE PACKAGES AND ENVELOPES AND DO NOW NOT EXPECT ANY OF IT TO BE DELIVERED. USE REMITLY GET YOU MONEY THERE IMMEDIATELY AND LET THEM PURCHASE THEIR NEEDS THERE. JUST MY TAKE AS A LONG TIME POSTAL EMPLOYEE HERE WE WERE EXCELLENT THEY THERE ARE NOT AND I DIDNT KNOW THEY CHARGED ON THAT END THAT IS NOT TOLD TO THE USA POSTAL SERVICE. HOPE THIS HELPS SOME OF YOU. REMITLY.COM TRY THEM.

  17. How do I know when the shipment from the U.S. came here in the Philippines? she was sent on December 21,2019. I wait for the shipment until now no one has come.

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