What is an “InfoPass” & How Do I Schedule It?

InfoPass is a free online service that lets you schedule an appointment with a USCIS immigration officer. This may be something you want to do if you are waiting on answers from your fiance visa or spousal visa application.

It’s a face-to-face meeting at your local USCIS office either in the US or outside the US.

You can go online to https://my.uscis.gov/ appointment at any time to schedule your appointment instead of requesting it in person at your local USCIS office.

What should you bring to an InfoPass meeting?

• Bring anything that can help address your questions or concerns with your case. This may include things like:
  • Your InfoPass appointment notice confirmation
  • Government-issued identification. I.e.: Passport or driver’s license or your green card
  • Employment Authorization Document
  • Form I-94, Arrival-Departure Record with affixed photo
  • Any USCIS correspondence issued to you. Examples include:
    • Receipt notice
    • Interview appointment notice
    • Decision letter
    • Request for evidence (documents)
• Please note all foreign documents that relate to your inquiry must be translated

What should you expect from an InfoPass appointment?

• The various USCIS offices around the world vary in some procedures. Some InfoPass officers are friendly and helpful, while others are less patient, so if you have difficulty communicating in English, you may want to bring a friend to help translate for you.
• Bring all your questions written down so you don’t forget them. And bring a pen and paper to take notes.
• If all goes well, you should expect a bit more insight to the questions you had.