Refund Policy

Please understand that once RapidVisa has provided the ability and support necessary to generate your petition we have provided a valuable service and deserve compensation. A full or partial refund may be available under certain conditions, as listed below. If you feel your case deserves special consideration, give us a call and explain your situation.

I. A full refund is available if all of the following are true:

  1. It is not more than 30 days since your purchase.
  2. You have not reached the 100% completion point as indicated by our records.
  3. You have not made use of our support assets by asking questions, other than questions about our service and policies.
  4. You are not using our payment plan.

II. A full refund is also available if one of the following conditions exist:

  1. Your petition is denied and you meet the conditions listed in RapidVisa’s Approval Guarantee (excludes government fees).
  2. The computer systems controlled exclusively by RapidVisa malfunction is such a way as to deny you the ability to generate your petition within 30 days of your purchase.

III. A partial refund may be available, at our discretion if all of the following are true:

  1. It is not more than 60 days since your purchase.
  2. You have not reached the 100% completion point, as indicated by our records.
  3. You have not made use of our support assets by asking questions, other than questions about our service and policies.
  4. You request a refund in writing through an internal support message or regular U.S. Mail.
  5. You are not using our payment plan.

IV. The following is a partial list of circumstances that specifically do not entitle the user to a refund. This is not an exhaustive list and many other situations may exist that would not entitle you to receive a full or partial refund:

  1. You have generated your petition.
  2. It has been more than 60 days since your purchase.
  3. You, the sponsor, decide you no longer want to pursue a petition with this person or at this time.
  4. The alien decides not to accept your petition.
  5. Your income does not qualify you as a sponsor.
  6. Illness or death of the sponsor or beneficiary.
  7. No refunds are available if you are using our payment plan.

V. Regarding Government Fees

If you order a check writing service, once we write a check and it is sent to the government, you are not eligible for a refund of that amount in any circumstance. That money went to the government and is irretrievable.

All refund requests must be made by phone call to a manager in Las Vegas office, no exceptions.

VI. Paypal

To reduce fraud, all refunds will be issued through PayPal. If you do not have a PayPal account you must create a free PayPal account to receive your refund.

VII. Payment Plan

  1. Payments already made using our payment plan are never refundable for any reason.
  2. Future payments may be cancelled if:
    1. It is not more than 30 days since your purchase.
    2. You have not reached the 100% completion point as indicated by our records.
    3. You have not made use of our support assets by asking questions, other than questions about our service and policies.